FAQ

Due to our products selling out fast, we are no longer able to provide exchanges. Please return your item(s) or contact us to request the return process.

Once you place an order with us, we immediately process it directly with our vendors. From there, they carefully package your items and ship them straight to your doorstep. While the overall process could take between 2-4 weeks, we sincerely appreciate your patience during this period. Rest assured, we're confident that the wait will be worth it and you'll absolutely love the products! Thank you for your understanding and trust in us.

We kindly inform you that once an order is placed, it cannot be cancelled. However, if your order has not yet been dispatched and you wish to cancel it, please feel free to reach out to our dedicated customer service team. Please allow us 24 hours to get back to you. Please understand that, once dispatched, we are unable to accommodate cancellations. We truly appreciate your understanding on this matter.